At Denbeigh House Dental Clinic, payment methods we accept are:
All payments are to be recorded on the patient’s notes.
Denplan patients pay into a dental insurance plan with Denplan, where some of their dental charges do not apply.
Denplan Essentials Band A- Covers the patient for one examination along with up to 3 x-rays per year, should the patient need any further treatment done they will receive a 10% discount off any treatment required.
Denplan Essentials Band B- Covers the patient for two examinations, two scale and polishes with the hygienist, along with up to 3 x-rays per year, should the patient need any further treatment done they will receive a 10% discount off any treatment required.
Denplan Care- Covers the patient for two examination appointments, up to four scale and polishes with our hygienist, x-rays, fillings, extractions. Laboratory fees will apply for crowns, dentures, bridges, and prescriptions. (This fee is to be paid at the first treatment appointment before the work has been sent to the laboratory).
Private patients pay for the treatment they require on a pay as you go plan, patients must pay the full amount of £85 for the first appointment and then 50% for the treatment they have planned at the booking of the appointment, and the remainder on the day of treatment. For a private fee guide, please refer to the private price list on reception.
If a patient does not have the funds to pay for their treatment as per payment policy, the clinician must be informed. Receptionists must first get authorisation from the clinician before booking in further appointments, all communication must be recorded on the patient notes.
Patients who are seen on the NHS and are exempt from charges are to provide evidence of their exemption such as a letter stating the named patient and the benefit that they receive. The exemption is to be selected by the patient on the FP17 form on the clinipad upon arrival at the practice or FP17DC form for domiciliary patients. The patient must insert the supporting evidence on the second page of the FP1 form. The patient must sign the form and be liable for any errors.
If the patient thinks they are exempt but they are unsure of the benefit they receive, then the patient is advised to pay the NHS banding charges and claim the charges back directly from the NHS using the HC5(D) form.
Patients should be aware, if they insert the incorrect information or falsely claim to be receiving benefits the NHS will process a fine of £100 in addition to the NHS banding charges.
Patients do not have to pay for dental treatment if, when the treatment starts, or when they are asked to pay, they are:
· Aged under 18
· Under 19 and receiving full-time education
· Pregnant or a mother who has a baby in the previous 12 months
Patients also do not have to pay if, when the treatment starts, or when they are asked to pay, receiving:
· Income support
· Income related employment and support allowance
· Income based jobseeker’s allowance
· Pension credit guarantee credit
· Universal credit and for the last assessment period there were no earnings or earnings within the allowed limit
· The patient is named on a valid NHS tax credit exemption certificate or you are entitled to an NHS tax credit exemption certificate
· You are named on a valid HC2 certificate
The patient will not be exempt from paying if they receive:
· Incapacity benefit
· Contribution based employment and support allowance
· Disability allowance
· Council tax benefit
· Housing benefit
· Pension credit savings credit, when paid on their own
· Medical conditions do not exempt patients from payment of dental treatment
· Being a pensioner does not exempt patients from payment of dental treatment
If the patient’s name is on a valid HC3 certificate, patients may not have to pay for all of their NHS dental treatment, the details of how much the patient has to pay will be noted on the HC3 certificate.
Non-exempt NHS patients
If the patient is not exempt from charges, they should pay one of the following charges for each course of treatment they receive:
Band 1 course of treatment- £25.80: This covers an examination, diagnosis (e.g., X-rays), advice on how to prevent future problems, a canal or if the dentist needs to take out one of more teeth
Band 2 course of treatment- £70.70: This covers everything listed in band 1 above, plus any further treatment such as fillings, root canal work or if the dentist needs to take out one or more teeth
Band 3 course of treatment- £306.80: This covers everything listed in bands 1 and 2 above, plus crowns, dentures and bridges.
1. Band 1 charges are to be taken before the examination/assessment appointment.
2. Band 2 charges are to be taken at the examination/assessment appointment, ahead of booking in their next appointment.
3. Band 3 charges are to be taken in full at the examination/assessment appointment, ahead of booking in the next appointment.